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FAQS

11.How shall I address a complaint or a query

After logging in to your account, leave a message in the message area

12.I would like to use my own transporter for the delivery of the kits. How can this be arranged?

Please contact a member of the NIL team :(nil@analysis.org.cn) and they can remove the delivery charges applied to your order. Please be aware that we will prepare the package, but that you will have to prepare the necessary shipping documents for us to stick to the package.

13.How to pay

Our payment terms are in advance and now we can only receive your payment via T/T remittance. Please make the payment by bank transfer using the bank details noted at the bottom of the proforma invoice which is automatically generated on the website.

China NIL Research Center for Proficiency Testing

Address: #13, Gaoliangqiao Xiejie, Haidian District, Beijing

Contacts: Ms. CHEN Jinghua, Ms. YAN Dongxia